Reality of Apple service in India | Maple Store Mumbai

Hi friends, in this video I’ll share with you the complete service experience of my iPhone X which was repaired under warranty at Maple Authorized reseller which is also a service center of Apple India located at seawoods grand central mall navi mumbai maharashtra, India.

My apple case Id: 100703289425

Reality of Apple service in India
Maple Store Mumbai

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27 thoughts on “Reality of Apple service in India | Maple Store Mumbai”

  1. Now this video is available with English subtitles.

    Maximum SHARE kijie doston

    Kuch points jo mai video me bolna bhulgaya

    1. Maple ke technician bharat ne mujhe khud kaha ki aap humara video banake humko famous karna chahte hai toh karsakte hai no problem

    2. Maple wale mujhe bar bar bolrahe the ki ap extended warranty maple ki purchase karo, apple ki nahi kyuke maple ki warranty apple se 1000β‚Ή less hai aur apple ki warranty me scratches aur dents lagne pe bhi warranty void yani khatam hojati hai.

  2. Sir global iphone dubai ki kisi shop se khridege agar…man lo koi prblm aagyi to india k care center mei warranty claim milegi kya? Please reply sir

  3. Even I had very frustrating experience in my iPhone 11 flash light was not working within 1 month of purchase. I sent this to planet care in Bengaluru and as per apple service team they initially told that this phone was unauthorised modified outside when I told them why I will go outside repair when I have manufacture warranty then they changed their statement and told that this phone is accidentally damaged. First of all believe me they are selling faulty products in India and then blaming customers so that they don’t need to honour service warranty. I support you, apple team is very pathetic.

  4. Mere i phone 7 plus mobile he mere me battery πŸ”‹ helth 70% he bohot hi battery πŸ”‹ drein hota he mobile bohot garam hota he bohot leg heng hota heee mene second hend lharida tha 20,000

  5. Mere i phone 7 plus mobile he mere me battery πŸ”‹ helth 70% he bohot hi battery πŸ”‹ drein hota he mobile bohot garam hota he bohot leg heng hota heee mene second hend lharida tha 20,000

  6. Mera i phone 7 plus mobile he bohi second hend Rs β‚Ή β€” 20,000

    Battery πŸ”‹ helth 70% heee bohot hi ganda charge jata he bro ak game bhi thikse khel nahi pata huuu kya me original battery πŸ”‹ laga kar new 100% battery πŸ”‹ helth kar sakta huu

    Matlab kya Mera phone atsa hoga na badme 2 ,3 month ke bad firse 70 , 60 % battery πŸ”‹ helth hoga kya bolo bolo sir please reply 😭😭😭

  7. Bhai mere i phone 11 ka id block hogya hai reson mai wrong password mar diya huuuu

    Mere pass bill bhi hai origanl

    Abh mai kai se karu ?
    Help me plz

  8. Nice one πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°πŸ₯°….

  9. Will tell my experience with Apple service centre.
    I wanted to change battery of my iPhone 7 Plus.

    1. First of all authorised Apple service centre do not take walk in customers. They don’t even listen to you and tell you to take online appointments.
    2. Taking online appointments can be difficult as time slots are limited and generally not beyond 6-7 pm (so you might have to take leave from your work)
    3. In my city there is only one authorised centre. Next centre is 14 km away. And I could never find any empty slot in that centre as it never showed any empty slot for months together.
    Somehow I managed to talk with the guy in centre to know some information. He said that it will take 3-4 hrs if battery is available in the shop and 5-7 days if it’s not available as they will have to order it. He never said whether they had it with them at that moment. They also said that phone might get reset during battery change and I might lose data so told me to take back up.
    Because of above problem I was forced to take my phone to local unauthorised repair shop as I could not afford giving my phone for 5-7 days or for that matter even for hours with risk of losing data. I did not have a spare phone so that I could take up back up and use other phone. So I was forced to change my battery at local shop for 3500 rs. Local shop changed my battery in 10 min in front my eyes with intact data and gave my phone immediately. Battery worked fine for 1 year and again started giving problems as it was not genuine battery. So this time I decided to buy a new iPhone and after transferring my data to new phone I went to Apple store to put new genuine battery in my iPhone 7 Plus. Somehow I managed to get appt after 3 weeks. But when I went I was told that they will not replace my battery as it was replaced by unauthorised store previously and they cannot do anything about my phone.
    I felt really angry and annoyed. Apple does not sell their genuine parts to anyone and replacement with genuine parts only possible at authorised service centre. I felt cheaper phones like Xiaomi, Samsung or one plus have better service options. It’s really frustrating as they just lift their hands up and don’t provide any solution. Local shops are 1000 times better but unfortunately they don’t have access to genuine parts.

  10. Apple doesn't even care to fix simple issues. The service centers treat customers very badly and unwilling to fix handset in warranty. They only want customers which are outside warranty to make huge bills.

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