Today, precisely one yr after Apple first launched the AirPods Pro — and thus the identical day the very first AirPods Pro homeowners will see their one-year warranties expire — Apple has launched a restore program that gives free repairs or replacements for one other complete yr in case your AirPods Pro expertise points with noise cancellation or static.
Specifically, Apple will repair:
Crackling or static sounds that improve in loud environments, with train or whereas speaking on the cellphone
Active Noise Cancellation not working as anticipated, equivalent to a lack of bass sound, or a rise in background sounds, equivalent to road or airplane noise
Apple says solely a “small percentage of AirPods Pro” are affected by the problems, nevertheless it apparently wasn’t simply an early batch — Apple says affected models had been manufactured “before October 2020,” which means each AirPods Pro ever made is likely to be eligible. That’s fairly a recall in that case. Apple says it will restore faulty AirPods Pro for two years after you first purchase them.
We’ve heard complaints about degraded noise cancellation earlier than, and at the least one Verge editor has changed their AirPods Pro underneath guarantee. It’s good to listen to that Apple isn’t simply reducing patrons off as quickly as that guarantee expires.