BT hopes Workplace by Facebook will transform workforce into company advocates

Complaints are part of life within the telecoms business. Communication is now so essential to society that any challenge with protection, pace or reliability is taken into account unacceptable. 

Like a referee in soccer, cellular and broadband clients solely have a tendency to speak about their supplier when one thing goes flawed. Customer grievances are sometimes justified however it may be irritating – particularly in a extremely aggressive market – when constructive information is drowned out.

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