Gaming PC firm NZXT has admitted that its Xbox-influenced H1 pc circumstances are a potential fire hazard.
Issues with the pc case, which strongly resembles an Xbox Series X, first got here to mild on Reddit earlier this 12 months, with customers reporting that NZXT H1 began smoking upon first energy up.
NZXT has lastly responded to the rising variety of complaints, admitting that the circumstances are a “potential fire hazard”.
While the corporate claims the difficulty has affected fewer than ten H1 circumstances, it has quickly paused gross sales whereas its engineering staff confirms the difficulty and prepares an answer.
So far, NZXT engineers have recognized the supply of the issue as being “two screws that attach the PCIe Riser assembly to the chassis”, which the company says can cause an electrical short in a PCB.
What’s going on?
Bit-Tech speculates that the the original supplied screws may have been so long that they would push through the supports and interfere with a PCB below when fully tightened. This could explain why some people and not others were affected by the issue.
Having identified the problem, NZXT said it is sending out repair kits to H1 owners, which contain “two new screws that tackle the difficulty together with directions to switch them.”
“While now we have recognized this concern as a low chance incidence, absolutely the most secure strategy is to power-down your H1 till a package is shipped out to you and the restore is made,” .
“These kits will allow users to make the repair at home by replacing both screws that attach the PCIe assembly to the case. Customers can reach out through our H1 dedicated contact channels included below for more information.”
NZXT says it is usually working with the US Consumer Product Safety Commission (CPSC), presumably on an official recall.
Via PC Gamer