The cloud-based IT companies agency ServiceNow is dedicated to constructing the world’s most clever workflow platform to allow workers to work smarter and quicker and one of many methods the corporate believes it may do that is via synthetic intelligence.
This is why ServiceNow has introduced that it has signed an settlement to purchase Element AI which has deep AI capabilities and is dwelling to a few of the world’s brightest AI minds. In addition to being a pioneer within the AI trade, the corporate has world-class scientists and practitioners with experience in making use of AI to textual content, chat, photos, search, query response and summarization that might be used to speed up AI innovation in ServiceNow’s Now Platform.
Once the acquisition is full following closing situations and regulatory approval, Element AI co-founder and lead fellow Dr. Youshua Bengio will function a technical adviser for ServiceNow.
Chief AI officer at ServiceNow Vijay Narayanan offered additional perception on how the Element AI acquisition will permit the corporate to enhance the best way by which workers work in a press launch, saying:
“AI technology is evolving rapidly as companies race to digitally transform 20th century processes and business models. ServiceNow is leading this once‑in‑a‑generation opportunity to make work, work better for people. With Element AI’s powerful capabilities and world class talent, ServiceNow will empower employees and customers to focus on areas where only humans excel – creative thinking, customer interactions, and unpredictable work. That’s a smarter way to workflow.”
Through its acquisition of Element AI, ServiceNow will create an AI Innovation Hub in Canada with the goal of accelerating customer-focused AI innovation in its Now Platform. This new funding may also strengthen the corporate’s dedication to the Canadian market which is a frontrunner in AI analysis and represents one of many world’s most important places for AI expertise.
In the previous, ServiceNow has created expertise improvement facilities in Chicago, Hyderabad, Kirkland, San Diego and Silicon Valley simply because it plans to do with its new AI Innovation Hub in Canada.
The firm has seen sturdy demand for its AI-powered merchandise together with IT Service Management Pro, Customer Service Management Pro and HR Service Delivery Pro. By embedding purpose-build AI and analytics capabilities into its Now Platform and workflow merchandise, ServiceNow permits permits enterprises to discover and summarize related data, perceive content material and conversations, make predictions and suggestions, take optimum actions and automate repetitive duties.
The acquisition of Element AI is the corporate’s newest strategic funding to speed up AI innovation in its Now Platform after buying Loom Systems, Passage AI and Sweagle earlier this yr. ServiceNow expects its acquisition of Element AI to be accomplished in early 2021.